The goal of innovation

Libraries are a bit top heavy with somewhat aimless experimentation. Learning/experimenting/playing is great. And necessary. Etc. Speaking broadly we’ve done a good job developing those skills. However, learning/experimenting/playing shouldn’t be the end goal. Meeting the needs of our users is the end goal. Collectively we now have nice tools at our disposal. A missing piece though is how we figure out how and when to apply the tools.

via about that innovation post | walking paper.