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On catching library users

October 29th, 2009 § 0 comments

mfrisque: If you are are always chasing your users you will not catch them. Make environments they want to be in and they will come. (Highly retweeted comment from Liz Lawley’s closing keynote. Her library has an eclectically furnished, locally run coffee shop with *real* furniture, not stuff from Demco)

via AL Inside Scoop » LITA Forum in Tweets.

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